The following post is all about unrecognised hard drives and how to remove the data from them. I have been using this hard drive for 4 years and recently I noticed that programs would not start off of it. I restarted the PC to attempt to see whether that would fix it but this just led to the drive no longer being recognised. I attempted to fix the issue but the drive was not recognised by bios and came up as “Unknown device” in device manager, and would not initialised in disk manager. After testing various power cord and SATA combinations, I could not get the drive to start, and the drive was not recognised by the company’s utility software. I felt the drive when it was on and I believe it is perhaps not electrically active (no vibration), or the firmware has become corrupted. The drive in question is a 2.0TB western digital caviar green model WD20EARX.
I have an external drive that failed after a plane flight (probably due to vibrations). The drive Is spinning and making clicking noises (head parking problem?) This happened 1 year ago and since then I had not connected the drive or attempted any recovery of any kind. I simply took the drive from the enclosure back then. I am contacting Data Clinic data recovery service because I realized there is some valuable data there (I was not sure before, I though most of it was unimportant) and I had feedback form someone who managed to recover the data for a faulty HDD through Data Clinic. The drive is a Western Digital 3TB WD30EZRX If the drive is recoverable, you may copy everything to an external 4TB or 5TB that I will gladly buy from you.